What happens when your team leaves... and takes your clients with them?
The Moment It All Unraveled
One of our clients—owner of a busy Pilates studio—was threatened by a long-time teacher: “Give me what I want, or I’ll walk and take all my clients with me.” And legally? She could.
Why This Happens So Often
Many wellness businesses rely on teachers and coaches without having customized agreements in place. The problem? Unless you clarify ownership and responsibilities in writing, workers may legally be allowed to take clients with them—even if it puts your business at risk.
What Makes This So Dangerous
Contractors typically can’t be restricted. Employees can—but only if their agreement includes specific, enforceable clauses. Without a signed contract, you’ll have little legal recourse.
How to Avoid the Threat
A clear agreement is your best defense. Clauses like non-solicitation and non-compete can help—but your strongest asset is creating a client experience so strong, no one wants to leave.
Key Takeaways
✔️ Contractors are legally allowed to work with whoever they want
✔️ Employees can be restricted—but only with strong contracts
✔️ Without written agreements, enforcement is nearly impossible
✔️ A positive brand experience is your best long-term protection
✔️ Peace of mind comes from being proactive—not reactive
🎧 Press play to learn how to stop staff from stealing your clients—and what it takes to enforce it.