Most boutique firms don’t fail because of competition. They fail because they refuse to evolve. In this episode, Jeff Klaumann, COO of Collective 54, breaks down the future of boutique professional services firms in what he calls “Era 3”: shift from human-only delivery to AI-enabled, technology-driven firms.

Jeff shares insights from working with hundreds of ambitious founders, revealing the patterns behind fast growth, efficient operations, and successful exits... and why the next era belongs to firms that embrace both community and technology.

Visit Collective 54: https://www.collective54.com/

Follow Jeff on LinkedIn: https://www.linkedin.com/in/jeffklaumann/

Visit CMap: https://www.cmap.io/

Follow Ben on LinkedIn: https://www.linkedin.com/in/benmedwards/