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The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
In this episode of The Contact Center Gurus Podcast, Darren Prine sits down with Pat Reetz, Chief Growth Officer at LinkLive, to explore the intersection of AI and human empathy in customer experience. From breaking down silos to balancing automation with the human touch, Pat shares insights on how modern CX leaders can turn contact centers into engines of trust, loyalty, and revenue
The Contact Center Gurus
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
