We’re hitting pause for a little while, but we’re not going anywhere. Here’s why: The holidays are upon us.Kinsey and family are welcoming a new baby in just a couple of weeks.We’re doubling down on our work at ConGenius—refining what we do and why we do it.This isn’t goodbye. We truly love making this podcast and connecting with you every other week. We believe these conversations matter, and we can’t wait to bring you even more value when we return. We’ll be back in Q2 2026, refreshed and r...
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We’re hitting pause for a little while, but we’re not going anywhere. Here’s why: The holidays are upon us.Kinsey and family are welcoming a new baby in just a couple of weeks.We’re doubling down on our work at ConGenius—refining what we do and why we do it.This isn’t goodbye. We truly love making this podcast and connecting with you every other week. We believe these conversations matter, and we can’t wait to bring you even more value when we return. We’ll be back in Q2 2026, refreshed and r...
Ep. 77 - Fundamentals of Communication - The Right Level of Responsiveness
The Contractor Commute
37 minutes
9 months ago
Ep. 77 - Fundamentals of Communication - The Right Level of Responsiveness
How much communication is too much? Should you respond to customers immediately, or set clear office hours? In this episode, we dive into the balance between being responsive and setting boundaries. We’ll explore what quality communication looks like, how to manage customer expectations, and strategies to stay available without burning out. Tune in for practical tips on building trust with clients while maintaining your sanity! Stay connected with Kinsey, Ben, and the rest of The Contractor C...
The Contractor Commute
We’re hitting pause for a little while, but we’re not going anywhere. Here’s why: The holidays are upon us.Kinsey and family are welcoming a new baby in just a couple of weeks.We’re doubling down on our work at ConGenius—refining what we do and why we do it.This isn’t goodbye. We truly love making this podcast and connecting with you every other week. We believe these conversations matter, and we can’t wait to bring you even more value when we return. We’ll be back in Q2 2026, refreshed and r...
