Core Values in Leadership With Eric Kapitulik

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/8c/e8/5c/8ce85ccd-f502-aec2-87e4-dd4e595e983a/mza_9655959383958380754.jpg/600x600bb.jpg

The CX Innovation Playbook

Full Potential Solutions

19 episodes

1 month ago

Welcome to the CX Innovation Playbook—your guide to the people, processes, and tech driving the future of customer experience.

Business

RSS

All content for The CX Innovation Playbook is the property of Full Potential Solutions and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Welcome to the CX Innovation Playbook—your guide to the people, processes, and tech driving the future of customer experience.

Business

https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/40843517/40843517-1711478355909-f98af29a6ee25.jpg

Core Values in Leadership With Eric Kapitulik

The CX Innovation Playbook

28 minutes 20 seconds

1 year ago

Core Values in Leadership With Eric Kapitulik

Amit talks to Eric Kapitulik, Founder and CEO of The Program LLC, about the difference between core values and standards, why back-briefing is so important, why leading by example doesn't always work, and more.