Trish Tagle is the author of Everyone Knows You Suck: Bad Boss Stories - A Succinct Guide.

In this episode she and I discuss two sub-topics under the third Pillar of her book - "Think."  The sub-topics are "Countenance" and "Freedom." Having an appropriate countenance means a leader is not going to blow their top in anger or yell at people, especially people on their team. Trust in a leader can be immediately lost if they do. There is a better way - communicate in a manner to get your message across and don't attack the person, attack the problem together. Also, a leader does not have to yell to damage a relationship with someone. Just providing inappropriate and cutting feedback will do the job too.

In our discussion about freedom Trish explains that once a good foundation is provided to a team member a manager should let their people do their jobs - give them the freedom and autonomy that allows them to get to the goal their own way. Freedom is the polar opposite of micromanaging. We also discussed how it is important for a leader to keep learning from the people that do the work. There are many ways to do it - engagement happens and the best ideas can arise when employees are asked for their ideas about a project, initiative, a problem, etc.

Find Trish here: www.trishtagle.com