Send us a text Special guest host Kim DeCarolis joins Carl for a lively dive into the week’s biggest restaurant and tech stories for the last episode in Season 2. They start with American Express’s growing influence in restaurant loyalty and ask whether Amex has become the new partner of choice. Then they turn to Chipotle, where CEO Scott Boatwright is refocusing the brand around digital order accuracy — a move that says a lot about how consumer expectations have shifted. Next up: Yelp’s new ...
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Send us a text Special guest host Kim DeCarolis joins Carl for a lively dive into the week’s biggest restaurant and tech stories for the last episode in Season 2. They start with American Express’s growing influence in restaurant loyalty and ask whether Amex has become the new partner of choice. Then they turn to Chipotle, where CEO Scott Boatwright is refocusing the brand around digital order accuracy — a move that says a lot about how consumer expectations have shifted. Next up: Yelp’s new ...
Why does Yum want to own the tech stack - with guest host Cijoy Olickal
The Digital Restaurant
33 minutes
9 months ago
Why does Yum want to own the tech stack - with guest host Cijoy Olickal
Send us a text Carl welcomes guest host Cijoy Olickal, a restaurant tech expert, to break down key industry trends. 🔹 2025 Restaurant Industry Outlook – $1.5T in sales, shifting consumer habits, tech’s impact on profitability, and labor challenges. Articles One, Two, and Three 🔹 Yum! Brands' Tech Strategy – Is building a proprietary tech stack the right move for a global franchise? Articles One and Two 🔹 Wonder’s Expansion – Mark Lore’s meal kit & marketplace strategy—how does it compare ...
The Digital Restaurant
Send us a text Special guest host Kim DeCarolis joins Carl for a lively dive into the week’s biggest restaurant and tech stories for the last episode in Season 2. They start with American Express’s growing influence in restaurant loyalty and ask whether Amex has become the new partner of choice. Then they turn to Chipotle, where CEO Scott Boatwright is refocusing the brand around digital order accuracy — a move that says a lot about how consumer expectations have shifted. Next up: Yelp’s new ...
