In this session, Dr. Claude Kershner IV delivers a practical and powerful breakdown of small business marketing—focusing not on surface-level tactics, but on the real activities that help entrepreneurs make sales and drive transactions. This talk reframes marketing as anything that moves a customer closer to saying “yes,” and it gives small business owners a clear roadmap for understanding their customers, communicating value, and standing out in a crowded market. Dr. Kershner walks through how to identify your true target market using segmentation, how to position your business intentionally in the customer’s mind, and how to understand what you really sell through the four levels of a product. He also covers the full marketing mix—the 4 Ps of product, price, promotion, and place—and explains why these elements must reinforce one another to create a consistent and compelling offering.
The lesson dives into the psychology of how people buy, comparing the buyer’s journey with the entrepreneur’s selling process so you can guide customers from attention and interest all the way to action and loyalty. You’ll learn how the promotional mix works—including personal selling, advertising, publicity, and sales promotions—and how to apply each tool effectively at different stages of the decision-making process. Dr. Kershner uses relatable examples such as the Nintendo Wii’s positioning strategy, Calvin Klein designer jeans’ premium pricing model, Snap-On Tools’ customer insight, and Apple’s value-driven branding to illustrate how real companies build trust and differentiate themselves.
This video is ideal for small business owners, new entrepreneurs, students, and anyone preparing a marketing plan or business plan. It provides a clear, practical foundation for attracting customers, communicating value, and designing a marketing strategy that reliably drives real sales—not guesses and not luck. Dr. Kershner brings together teaching, consulting, and real-world experience to help you build ventures that serve others and create lasting value.
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In this session, Dr. Claude Kershner IV delivers a practical and powerful breakdown of small business marketing—focusing not on surface-level tactics, but on the real activities that help entrepreneurs make sales and drive transactions. This talk reframes marketing as anything that moves a customer closer to saying “yes,” and it gives small business owners a clear roadmap for understanding their customers, communicating value, and standing out in a crowded market. Dr. Kershner walks through how to identify your true target market using segmentation, how to position your business intentionally in the customer’s mind, and how to understand what you really sell through the four levels of a product. He also covers the full marketing mix—the 4 Ps of product, price, promotion, and place—and explains why these elements must reinforce one another to create a consistent and compelling offering.
The lesson dives into the psychology of how people buy, comparing the buyer’s journey with the entrepreneur’s selling process so you can guide customers from attention and interest all the way to action and loyalty. You’ll learn how the promotional mix works—including personal selling, advertising, publicity, and sales promotions—and how to apply each tool effectively at different stages of the decision-making process. Dr. Kershner uses relatable examples such as the Nintendo Wii’s positioning strategy, Calvin Klein designer jeans’ premium pricing model, Snap-On Tools’ customer insight, and Apple’s value-driven branding to illustrate how real companies build trust and differentiate themselves.
This video is ideal for small business owners, new entrepreneurs, students, and anyone preparing a marketing plan or business plan. It provides a clear, practical foundation for attracting customers, communicating value, and designing a marketing strategy that reliably drives real sales—not guesses and not luck. Dr. Kershner brings together teaching, consulting, and real-world experience to help you build ventures that serve others and create lasting value.
Consideration vs. Initiating Structure: Relationship & Task Oriented Behaviors
The Dr. Claude Kershner Show
1 hour 19 minutes 14 seconds
7 months ago
Consideration vs. Initiating Structure: Relationship & Task Oriented Behaviors
This talk isn’t about what leaders say they value—it’s about what they actually do.
In this session, Dr. Claude B. Kershner IV explores one of the most foundational concepts in leadership research: the behavioral dimensions of Consideration and Initiating Structure, first identified in the Ohio State studies. These two core behaviors—relationship-oriented and task-oriented—continue to shape how effective leaders operate in real-world settings.
🔹 Consideration involves emotional support, trust, and human connection. It’s what creates team cohesion, loyalty, and morale.
🔹 Initiating Structure is about direction, clarity, and task focus. It’s how leaders organize work, drive performance, and hold people accountable.
This talk dives deep into:
🔹Why Consideration drives psychological safety and culture—and what happens when it's missing
🔹How Initiating Structure improves execution, sets expectations, and reduces ambiguity
🔹Why over-structuring leads to stress and disengagement—and how to avoid micromanagement
🔹How to balance both approaches depending on your team, context, and goals
🔹The task-focused behaviors (like risk-taking, feedback, and strategy) that elevate outcomes
🔹The relationship-focused behaviors (like visibility, patience, support, and values alignment) that build loyalty and trust
This is not about leadership theory in the abstract. It's about the actions that shape results.
Whether you're managing people, building a company, mentoring others, or growing into leadership yourself, this talk will give you clear, practical, and research-backed tools to lead with both clarity and connection.
🟦 Consideration vs. Initiating Structure
🟨 Task vs. Relationship
🟥 What you do matters more than what you say
🔔 Subscribe for more leadership content based on real behavior—not buzzwords.
The Dr. Claude Kershner Show
In this session, Dr. Claude Kershner IV delivers a practical and powerful breakdown of small business marketing—focusing not on surface-level tactics, but on the real activities that help entrepreneurs make sales and drive transactions. This talk reframes marketing as anything that moves a customer closer to saying “yes,” and it gives small business owners a clear roadmap for understanding their customers, communicating value, and standing out in a crowded market. Dr. Kershner walks through how to identify your true target market using segmentation, how to position your business intentionally in the customer’s mind, and how to understand what you really sell through the four levels of a product. He also covers the full marketing mix—the 4 Ps of product, price, promotion, and place—and explains why these elements must reinforce one another to create a consistent and compelling offering.
The lesson dives into the psychology of how people buy, comparing the buyer’s journey with the entrepreneur’s selling process so you can guide customers from attention and interest all the way to action and loyalty. You’ll learn how the promotional mix works—including personal selling, advertising, publicity, and sales promotions—and how to apply each tool effectively at different stages of the decision-making process. Dr. Kershner uses relatable examples such as the Nintendo Wii’s positioning strategy, Calvin Klein designer jeans’ premium pricing model, Snap-On Tools’ customer insight, and Apple’s value-driven branding to illustrate how real companies build trust and differentiate themselves.
This video is ideal for small business owners, new entrepreneurs, students, and anyone preparing a marketing plan or business plan. It provides a clear, practical foundation for attracting customers, communicating value, and designing a marketing strategy that reliably drives real sales—not guesses and not luck. Dr. Kershner brings together teaching, consulting, and real-world experience to help you build ventures that serve others and create lasting value.
