In this session, Dr. Claude Kershner IV delivers a practical and powerful breakdown of small business marketing—focusing not on surface-level tactics, but on the real activities that help entrepreneurs make sales and drive transactions. This talk reframes marketing as anything that moves a customer closer to saying “yes,” and it gives small business owners a clear roadmap for understanding their customers, communicating value, and standing out in a crowded market. Dr. Kershner walks through how to identify your true target market using segmentation, how to position your business intentionally in the customer’s mind, and how to understand what you really sell through the four levels of a product. He also covers the full marketing mix—the 4 Ps of product, price, promotion, and place—and explains why these elements must reinforce one another to create a consistent and compelling offering.
The lesson dives into the psychology of how people buy, comparing the buyer’s journey with the entrepreneur’s selling process so you can guide customers from attention and interest all the way to action and loyalty. You’ll learn how the promotional mix works—including personal selling, advertising, publicity, and sales promotions—and how to apply each tool effectively at different stages of the decision-making process. Dr. Kershner uses relatable examples such as the Nintendo Wii’s positioning strategy, Calvin Klein designer jeans’ premium pricing model, Snap-On Tools’ customer insight, and Apple’s value-driven branding to illustrate how real companies build trust and differentiate themselves.
This video is ideal for small business owners, new entrepreneurs, students, and anyone preparing a marketing plan or business plan. It provides a clear, practical foundation for attracting customers, communicating value, and designing a marketing strategy that reliably drives real sales—not guesses and not luck. Dr. Kershner brings together teaching, consulting, and real-world experience to help you build ventures that serve others and create lasting value.
All content for The Dr. Claude Kershner Show is the property of Character & Process Before Talent and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this session, Dr. Claude Kershner IV delivers a practical and powerful breakdown of small business marketing—focusing not on surface-level tactics, but on the real activities that help entrepreneurs make sales and drive transactions. This talk reframes marketing as anything that moves a customer closer to saying “yes,” and it gives small business owners a clear roadmap for understanding their customers, communicating value, and standing out in a crowded market. Dr. Kershner walks through how to identify your true target market using segmentation, how to position your business intentionally in the customer’s mind, and how to understand what you really sell through the four levels of a product. He also covers the full marketing mix—the 4 Ps of product, price, promotion, and place—and explains why these elements must reinforce one another to create a consistent and compelling offering.
The lesson dives into the psychology of how people buy, comparing the buyer’s journey with the entrepreneur’s selling process so you can guide customers from attention and interest all the way to action and loyalty. You’ll learn how the promotional mix works—including personal selling, advertising, publicity, and sales promotions—and how to apply each tool effectively at different stages of the decision-making process. Dr. Kershner uses relatable examples such as the Nintendo Wii’s positioning strategy, Calvin Klein designer jeans’ premium pricing model, Snap-On Tools’ customer insight, and Apple’s value-driven branding to illustrate how real companies build trust and differentiate themselves.
This video is ideal for small business owners, new entrepreneurs, students, and anyone preparing a marketing plan or business plan. It provides a clear, practical foundation for attracting customers, communicating value, and designing a marketing strategy that reliably drives real sales—not guesses and not luck. Dr. Kershner brings together teaching, consulting, and real-world experience to help you build ventures that serve others and create lasting value.
Motivation & Coaching in Leadership: Expectancy and Goal Theory Explained
The Dr. Claude Kershner Show
1 hour 12 minutes 30 seconds
3 months ago
Motivation & Coaching in Leadership: Expectancy and Goal Theory Explained
What truly drives people to perform—and how can leaders inspire consistent, meaningful effort?
In this talk, Dr. Claude Kershner IV breaks down the science of motivation through Expectancy Theory, Goal Theory, and Modern Coaching Psychology. This session explores how belief, purpose, and recognition shape performance, and how effective leaders use coaching to unlock potential rather than rely on authority.
In this talk, you’ll learn:
✅ What employee engagement really means and how it fuels performance
✅ How Expectancy Theory connects effort, performance, and reward
✅ Why clear, challenging goals drive stronger motivation than vague ones
✅ How meaning and recognition often outperform money as motivators
✅ The essential skills of modern coaching—trust, feedback, and purpose
Whether you lead a team, teach, coach, or simply want to understand what motivates people, this talk offers practical, evidence-based insight into how great leaders build engagement and lasting performance.
“People don’t care how much you know until they know how much you care.” — John C. Maxwell
The Dr. Claude Kershner Show
In this session, Dr. Claude Kershner IV delivers a practical and powerful breakdown of small business marketing—focusing not on surface-level tactics, but on the real activities that help entrepreneurs make sales and drive transactions. This talk reframes marketing as anything that moves a customer closer to saying “yes,” and it gives small business owners a clear roadmap for understanding their customers, communicating value, and standing out in a crowded market. Dr. Kershner walks through how to identify your true target market using segmentation, how to position your business intentionally in the customer’s mind, and how to understand what you really sell through the four levels of a product. He also covers the full marketing mix—the 4 Ps of product, price, promotion, and place—and explains why these elements must reinforce one another to create a consistent and compelling offering.
The lesson dives into the psychology of how people buy, comparing the buyer’s journey with the entrepreneur’s selling process so you can guide customers from attention and interest all the way to action and loyalty. You’ll learn how the promotional mix works—including personal selling, advertising, publicity, and sales promotions—and how to apply each tool effectively at different stages of the decision-making process. Dr. Kershner uses relatable examples such as the Nintendo Wii’s positioning strategy, Calvin Klein designer jeans’ premium pricing model, Snap-On Tools’ customer insight, and Apple’s value-driven branding to illustrate how real companies build trust and differentiate themselves.
This video is ideal for small business owners, new entrepreneurs, students, and anyone preparing a marketing plan or business plan. It provides a clear, practical foundation for attracting customers, communicating value, and designing a marketing strategy that reliably drives real sales—not guesses and not luck. Dr. Kershner brings together teaching, consulting, and real-world experience to help you build ventures that serve others and create lasting value.
