In this short, New Year's week episode of The Event Tech Pull Up, Tess helps us understand why a solid run of show is the backbone of any successful event. Think of it as the ultimate roadmap for your team—but what happens when that roadmap feels overwhelming? We share insights on why detailed instructions can sometimes intimidate less experienced team members and how empathy, clarity, and role-specific filters can transform your run of show into a tool everyone embraces.

Tess also recounts a recent event experience where a team member was thrown off by the sheer amount of detail in the instructions. From empathy-driven coaching to breaking down complex logistics into actionable steps, we explain how to overcome these challenges and help your team deliver with confidence. Whether you're a seasoned planner or managing a team new to detailed event logistics, this episode is packed with tips to help everyone feel like a pro.