The new ecommerce playbook is focused on retention, brand, and building deep connections through your customer experience.
The Exchange is here to connect you with Shopify brands, their founders, and industry experts that will give you the tools and marketing inspiration to build true connections with your customers online.
All content for The Exchange is the property of Loop Returns and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The new ecommerce playbook is focused on retention, brand, and building deep connections through your customer experience.
The Exchange is here to connect you with Shopify brands, their founders, and industry experts that will give you the tools and marketing inspiration to build true connections with your customers online.
Using One-On-One Conversations to Improve the Customer’s Experience with Birddogs
The Exchange
28 minutes
4 years ago
Using One-On-One Conversations to Improve the Customer’s Experience with Birddogs
What's the rose, bud, and thorn approach to customer insight? Should you be calling your customers after a purchase? How do you decipher the different communication you need for loyal vs first-time customers? This week we have Jack Sullivan from Birddogs answering these questions and more to help you build the best possible shopping experience.
The Exchange
The new ecommerce playbook is focused on retention, brand, and building deep connections through your customer experience.
The Exchange is here to connect you with Shopify brands, their founders, and industry experts that will give you the tools and marketing inspiration to build true connections with your customers online.