Chaos in a dental practice rarely comes from bad intentions. It comes from a lack of structure. In this episode of The Extraction, Kyle Bergman is joined by Dr. Sharon Blyler, co-founder of TeamCare, and special guest Sydney Robinson, Founder of Clarity Dental Solutions.

Sydney shares her journey from office manager to operations leader to founder, and explains why many practices unknowingly run on personality instead of process. The conversation breaks down early warning signs of chaos, how the front desk experience sets the tone for the entire practice, and why role clarity matters before addressing performance issues. Sydney also introduces practical frameworks like “Freaky Friday” role swaps to build empathy and accountability across teams. The episode explores transparency through leaderboards, incentives, and systems that reduce drama while raising performance. This is a practical listen for owners and leaders who want momentum back fast.