In this episode, co-host Jacqui Jakubowicz and guest care advocates Sadie, Mari, and Jerrica discuss how to shift from transactional tasks to transformational leadership within chiropractic practices. The episode covers topics such as embodying leadership qualities, fostering authentic patient relationships, creating a positive office culture, and practical strategies for improving patient experiences. Through stories and examples, they highlight the importance of empathy, active listening, a...
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In this episode, co-host Jacqui Jakubowicz and guest care advocates Sadie, Mari, and Jerrica discuss how to shift from transactional tasks to transformational leadership within chiropractic practices. The episode covers topics such as embodying leadership qualities, fostering authentic patient relationships, creating a positive office culture, and practical strategies for improving patient experiences. Through stories and examples, they highlight the importance of empathy, active listening, a...
55. When Every Team Member Becomes an Expert Care Advocate, Every Family Wins
The Family Practice Podcast
32 minutes
2 months ago
55. When Every Team Member Becomes an Expert Care Advocate, Every Family Wins
In this episode of The Family Practice Podcast, Jacqui Jakubowicz discusses the critical role of front desk interactions in influencing the success of chiropractic practices. She stresses that the biggest threat to a practice's growth is not clinical skills or marketing, but the uncertainty and lack of conviction exhibited by the staff. The episode introduces the Expert Care Advocate system, which transforms team members into confident and knowledgeable advocates for neurologically focused ch...
The Family Practice Podcast
In this episode, co-host Jacqui Jakubowicz and guest care advocates Sadie, Mari, and Jerrica discuss how to shift from transactional tasks to transformational leadership within chiropractic practices. The episode covers topics such as embodying leadership qualities, fostering authentic patient relationships, creating a positive office culture, and practical strategies for improving patient experiences. Through stories and examples, they highlight the importance of empathy, active listening, a...
