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The Free Toaster is your best resource at the intersection of marketing, lending, and fintech. We deliver news, data, and insights to help you acquire more customers.
E026 - Positive & Negative Select (Think Like A Recruiter)
The Free Toaster
11 minutes 11 seconds
5 months ago
E026 - Positive & Negative Select (Think Like A Recruiter)
I explain positive and adverse selection in lending using recruiting as an analogy. If you've ever hired someone, you'll instantly understand why your channels, pricing, and process determine your loan portfolio quality.
Key Takeaways
The Big Idea: Attracting great borrowers works exactly like hiring great people.
The parallels...
1. Channel Quality
Inbound (website traffic): People actively searching, often desperate
Outbound (direct mail): Higher-quality prospects who aren't hunting
Best candidates and borrowers usually aren't usually looking
2. Price Matters
Post a $100K vs $200K director role—which gets better candidates?
Same with loans: competitive rates attract quality borrowers
Even small rate differences (12% vs 14%) shift your entire applicant mix
3. Process Friction
Complex hiring processes drive away top talent with options
Heavy loan applications do the same to good credit risks
You're left with applicants who have time and fewer alternatives
Action Items for Fintech Marketers
Audit your inbound vs outbound channel mix
Price competitively—good borrowers shop around
Streamline your application process ruthlessly
Go find great borrowers instead of waiting for them
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The Free Toaster
The Free Toaster is your best resource at the intersection of marketing, lending, and fintech. We deliver news, data, and insights to help you acquire more customers.