Welcome to The Frictionless Experience, the podcast where we lay waste to digital friction. This podcast is for leaders who want more out of their existing online presence. Join us for conversations with innovative leaders and industry experts who refuse to settle for mediocrity in the digital realm! Get ready for practical wisdom that will transform your user's experience and help you drive maximum customer loyalty and revenue from your website and mobile app. If you're seeking advice and strategies that could only come from a community of digital experience savants, then you’ve come to the right place. Welcome to The Frictionless Experience!
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Welcome to The Frictionless Experience, the podcast where we lay waste to digital friction. This podcast is for leaders who want more out of their existing online presence. Join us for conversations with innovative leaders and industry experts who refuse to settle for mediocrity in the digital realm! Get ready for practical wisdom that will transform your user's experience and help you drive maximum customer loyalty and revenue from your website and mobile app. If you're seeking advice and strategies that could only come from a community of digital experience savants, then you’ve come to the right place. Welcome to The Frictionless Experience!
Podcast Secrets Revealed: What REALLY Happens Behind the Scenes of The Frictionless Experience Podcast
The Frictionless Experience
23 minutes
1 month ago
Podcast Secrets Revealed: What REALLY Happens Behind the Scenes of The Frictionless Experience Podcast
What's the most ridiculous UX feature Nick and Chuck have encountered? Hint: one involves mobile popups that sabotage purchases, and the other created an infinite authentication loop that made booking impossible.
Join hosts Chuck Moxley and Nick Paladino as they flip the script and sit in the hot seat for their two-year anniversary episode. Interviewed by their producers Grant Taleck and Mitch Kubik from AuthentIQ Marketing, Chuck and Nick share behind-the-scenes stories from 50+ episodes, reveal why they never give guests questions in advance, and discuss the most frustrating apps they've ever used.
They also reveal their dream guests, the inside jokes that have developed over two years, and how having a team makes it all possible when most podcasts don't survive past their first few episodes.Key Actionable Takeaways:
Keep interviews organic by avoiding over-preparation - Don't give guests all questions in advance as it leads to scripted, read-aloud answers that feel unnatural
Build a production team to sustain long-term content creation - Consistent podcasting requires editors, producers, schedulers, and content creators to handle the workload alongside day jobs
Listen to yourself regularly to get comfortable with your voice - Producing 50 episodes forces you to review recordings constantly, eliminating self-consciousness about hearing your own voice
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The Frictionless Experience
Welcome to The Frictionless Experience, the podcast where we lay waste to digital friction. This podcast is for leaders who want more out of their existing online presence. Join us for conversations with innovative leaders and industry experts who refuse to settle for mediocrity in the digital realm! Get ready for practical wisdom that will transform your user's experience and help you drive maximum customer loyalty and revenue from your website and mobile app. If you're seeking advice and strategies that could only come from a community of digital experience savants, then you’ve come to the right place. Welcome to The Frictionless Experience!