If you spend more than five minutes talking to governments about modernization, someone will inevitably mention Estonia. The country's vast sprawl and relatively small population made it a natural fit for digital government, because it was prohibitively expensive to deliver services to tiny towns and far-off citizens. Now you can complete virtually any government task, from paying taxes to registering a business to filing for divorce, via an app or a website. Estonians trust their government'...
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If you spend more than five minutes talking to governments about modernization, someone will inevitably mention Estonia. The country's vast sprawl and relatively small population made it a natural fit for digital government, because it was prohibitively expensive to deliver services to tiny towns and far-off citizens. Now you can complete virtually any government task, from paying taxes to registering a business to filing for divorce, via an app or a website. Estonians trust their government'...
We can have nice things: Coding Canada's Services with Dorothy Eng
The Functional Government Podcast
35 minutes
1 month ago
We can have nice things: Coding Canada's Services with Dorothy Eng
If you have a problem, if no one else can help, and if you can find them, maybe you can hire—Code for Canada? Launched in 2017, this nonprofit works alongside government to build better services. We sit down with CEO Dorothy Eng to understand the structural and cultural challenges that stop government from delivering. Despite antiquated systems, "that's not how we do it" attitudes, and the challenges of hiring and retaining talent, Dorothy still believes that we can have nice things. All it t...
The Functional Government Podcast
If you spend more than five minutes talking to governments about modernization, someone will inevitably mention Estonia. The country's vast sprawl and relatively small population made it a natural fit for digital government, because it was prohibitively expensive to deliver services to tiny towns and far-off citizens. Now you can complete virtually any government task, from paying taxes to registering a business to filing for divorce, via an app or a website. Estonians trust their government'...
