In the discussion about platform work, I keep bumping into a big dilemma. Online platforms offer a fast -access solution for work and income in the short term. At the same time, they often fall short in providing good working conditions, sustainable careers, and future perspectives. In my opinion, this tension is the most important challenge for the future of work. How do we solve it?

Frida Mwangi knows all about it. She made the transition from housewife to platform worker, and then went on to become an entrepreneur and union leader. As a founding member of the Kenya Union of Gig Workers (KUGWO), she champions the rights of Kenyan platform workers. Her lessons are relevant not only for Kenya, but for the platform economy worldwide. I spoke to her for a new episode of The Gig Work Podcast by the WageIndicator Foundation during my visit to Nairobi, Kenya.