Do you remember why you keep going back to that restaurant… or not? It probably was your first impression, how you were welcomed, warm bread or stale bread, the interactions, the aesthetics, that first bite…. Those first impressions that we unconsciously hold onto are called imprinting beliefs, meaning that first impressions stick. In this episode, we discuss with Amy Davies on why first impressions matter and the impact people, leaders and organizations can have on improving employee retention by 82%. We also discuss why 1 in 3 employees will leave their employer within 12 months, typically for reasons that are preventable. Our guest Amy Davies is the founder and CEO of First30, offering employee onboarding and outplacement services to businesses. She is the author of A Spark in the Dark: Illuminating Your Path to a Brilliant Career in a Reorg World. Her next book, What Employees Want: 5 Proven Strategies to Attract, Retain and Engage Talent, is set for release in September 2023. As with every episode, our guest Amy Davies bravely shares her ‘Failure Ta-Da’ moment, and at the end we share the three stars and the next step you can put into practice from this episode. Do you have a question or comment about the podcast? We’d love to hear from you and appreciate your thoughts - email us at podcast@greatcanadiantraining.ca. Thank you for supporting the podcast. Please leave a rating or review and subscribe so you don’t miss our upcoming episodes: Showcasing Your Value Our series on Teams - Collaboration and Technology Our series on Coaching and Mentoring Check out more free resources on software and soft skills with webinars and tools. Also, check out our list of over 25 instructor-led Professional Skills Courses at The Great Canadian Training and Consulting Company.