In a special episode of The Great Retail Debate, Martin Newman and David Boynton explore the ideas behind Martin’s new book, ROI Reimagined. Challenging traditional measures of success, Martin introduces 11 new metrics—spanning inspiration, integrity, inclusion, innovation, and more. The hosts unpack how long-term thinking, stakeholder alignment, and ruthless prioritization can transform business performance, ultimately showing why customer centricity is not a soft ideal but a powerful strategy for sustainable growth.
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In a special episode of The Great Retail Debate, Martin Newman and David Boynton explore the ideas behind Martin’s new book, ROI Reimagined. Challenging traditional measures of success, Martin introduces 11 new metrics—spanning inspiration, integrity, inclusion, innovation, and more. The hosts unpack how long-term thinking, stakeholder alignment, and ruthless prioritization can transform business performance, ultimately showing why customer centricity is not a soft ideal but a powerful strategy for sustainable growth.
From Levy to Legacy: Unlocking Apprenticeship Potential
The Great Retail Debate
27 minutes 36 seconds
6 months ago
From Levy to Legacy: Unlocking Apprenticeship Potential
David Boynton and Martin Newman turn their focus to the UK government’s apprenticeship levy—what it was meant to achieve, and why it’s falling short. Introduced to boost vocational opportunities and upskill the next generation, the levy has been widely underused, with millions in funds returning to the government. The hosts call for a reevaluation of the levy and emphasize the need for stronger communication and collaboration between government, retailers, and educators to unlock its full potential.
The Great Retail Debate
In a special episode of The Great Retail Debate, Martin Newman and David Boynton explore the ideas behind Martin’s new book, ROI Reimagined. Challenging traditional measures of success, Martin introduces 11 new metrics—spanning inspiration, integrity, inclusion, innovation, and more. The hosts unpack how long-term thinking, stakeholder alignment, and ruthless prioritization can transform business performance, ultimately showing why customer centricity is not a soft ideal but a powerful strategy for sustainable growth.
