A short one to close out the year! 🎁 No frameworks. No deep dives. Just a genuine thank you. Whether you found The Handbook last week or you’ve been listening since episode one, I wanted to reflect on the year and say how much I appreciate you making time for the show. This year I’ve had the chance to sit down with brilliant operators and leaders across agencies and consultancies, covering people, process, tools, data, and growth – all anchored by one belief: operational maturity is what lets...
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A short one to close out the year! 🎁 No frameworks. No deep dives. Just a genuine thank you. Whether you found The Handbook last week or you’ve been listening since episode one, I wanted to reflect on the year and say how much I appreciate you making time for the show. This year I’ve had the chance to sit down with brilliant operators and leaders across agencies and consultancies, covering people, process, tools, data, and growth – all anchored by one belief: operational maturity is what lets...
Ops Quickies – snackable episodes on tech, tools, and systems. 🍿 This one’s for anyone who’s ever looked at their jumble of spreadsheets and apps and thought: “Is this normal?” Harv explains why the state of your tech stack is actually a mirror of your business maturity – from The Chaotic Era where everything’s buried in spreadsheets and copy-paste is your main 'process', through The Stable Era where processes click into place, and up to The Data-Driven Era where your systems finally give y...
The Handbook: The Operations Podcast
A short one to close out the year! 🎁 No frameworks. No deep dives. Just a genuine thank you. Whether you found The Handbook last week or you’ve been listening since episode one, I wanted to reflect on the year and say how much I appreciate you making time for the show. This year I’ve had the chance to sit down with brilliant operators and leaders across agencies and consultancies, covering people, process, tools, data, and growth – all anchored by one belief: operational maturity is what lets...
