The Handcrafted Podcast: The Business of making things
Paul Mencel
33 episodes
2 days ago
Join the Network Summary: In this episode, Paul pulls back the curtain on how he actually hires at Philadelphia Table Company—what’s worked, what’s burned him, and how he’s refined the process as the team has grown to 10+ people. He talks about why “greatness is in the agency of others,” why waiting too long to hire can hold your whole business back, and how to know when it’s time to bring someone new into the shop or office. From vetting true self-starters to using 30/60/90-day check-ins and...
All content for The Handcrafted Podcast: The Business of making things is the property of Paul Mencel and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Join the Network Summary: In this episode, Paul pulls back the curtain on how he actually hires at Philadelphia Table Company—what’s worked, what’s burned him, and how he’s refined the process as the team has grown to 10+ people. He talks about why “greatness is in the agency of others,” why waiting too long to hire can hold your whole business back, and how to know when it’s time to bring someone new into the shop or office. From vetting true self-starters to using 30/60/90-day check-ins and...
Craft at Every Touchpoint: Building a Luxury Experience from Quote to Delivery
The Handcrafted Podcast: The Business of making things
21 minutes
4 months ago
Craft at Every Touchpoint: Building a Luxury Experience from Quote to Delivery
In this episode of The Handcrafted Podcast, Paul breaks down what it truly means to deliver craft beyond just the final product. Using real examples from Philadelphia Table Company, he walks through their entire client experience—from initial inquiry to white glove delivery—and emphasizes how every touchpoint can and should reflect the same level of intentionality and excellence as the finished piece. Paul shares specific strategies for elevating communication, quoting, sample delivery, brand...
The Handcrafted Podcast: The Business of making things
Join the Network Summary: In this episode, Paul pulls back the curtain on how he actually hires at Philadelphia Table Company—what’s worked, what’s burned him, and how he’s refined the process as the team has grown to 10+ people. He talks about why “greatness is in the agency of others,” why waiting too long to hire can hold your whole business back, and how to know when it’s time to bring someone new into the shop or office. From vetting true self-starters to using 30/60/90-day check-ins and...
