The Handcrafted Podcast: The Business of making things
Paul Mencel
33 episodes
2 days ago
Join the Network Summary: In this episode, Paul pulls back the curtain on how he actually hires at Philadelphia Table Company—what’s worked, what’s burned him, and how he’s refined the process as the team has grown to 10+ people. He talks about why “greatness is in the agency of others,” why waiting too long to hire can hold your whole business back, and how to know when it’s time to bring someone new into the shop or office. From vetting true self-starters to using 30/60/90-day check-ins and...
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Join the Network Summary: In this episode, Paul pulls back the curtain on how he actually hires at Philadelphia Table Company—what’s worked, what’s burned him, and how he’s refined the process as the team has grown to 10+ people. He talks about why “greatness is in the agency of others,” why waiting too long to hire can hold your whole business back, and how to know when it’s time to bring someone new into the shop or office. From vetting true self-starters to using 30/60/90-day check-ins and...
Going Beyond Expectations: The Power of Unreasonable Hospitality
The Handcrafted Podcast: The Business of making things
19 minutes
4 weeks ago
Going Beyond Expectations: The Power of Unreasonable Hospitality
Join The Network. In this episode, Paul explores how makers and creative business owners can transform their client experience by going above and beyond what’s expected — a concept inspired by Will Guidara’s book Unreasonable Hospitality. Drawing lessons from world-class hospitality, he shares how simple, thoughtful gestures can turn ordinary interactions into unforgettable moments that clients rave about. Paul breaks down how this philosophy applies directly to custom furniture and creative ...
The Handcrafted Podcast: The Business of making things
Join the Network Summary: In this episode, Paul pulls back the curtain on how he actually hires at Philadelphia Table Company—what’s worked, what’s burned him, and how he’s refined the process as the team has grown to 10+ people. He talks about why “greatness is in the agency of others,” why waiting too long to hire can hold your whole business back, and how to know when it’s time to bring someone new into the shop or office. From vetting true self-starters to using 30/60/90-day check-ins and...
