The Handcrafted Podcast: The Business of making things
Paul Mencel
39 episodes
5 days ago
Make 2026 your year!!! : Join the Community Summary: In this short, personal holiday episode, Paul checks in with listeners to talk about the importance of consistency—showing up even when life is full, tiring, or uncertain. Recorded just days after the birth of his first son, the episode reflects on commitment, accountability, and why doing the hard things is often what leads to the most meaningful outcomes. Paul also looks ahead to the new year, encouraging listeners who want re...
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Make 2026 your year!!! : Join the Community Summary: In this short, personal holiday episode, Paul checks in with listeners to talk about the importance of consistency—showing up even when life is full, tiring, or uncertain. Recorded just days after the birth of his first son, the episode reflects on commitment, accountability, and why doing the hard things is often what leads to the most meaningful outcomes. Paul also looks ahead to the new year, encouraging listeners who want re...
Keeping Clients Committed: Deposits, Checkpoints, and Clear Expectations
The Handcrafted Podcast: The Business of making things
17 minutes
3 months ago
Keeping Clients Committed: Deposits, Checkpoints, and Clear Expectations
Join the Network! In this episode of The Handcrafted Podcast, Paul shares hard-earned lessons about preventing refund requests and keeping clients engaged after they’ve paid their deposit. Drawing from stories of losing a project—even to George Nakashima himself—he explains how Philadelphia Table Company developed systems that reduce client uncertainty, set expectations clearly, and create checkpoints that build excitement instead of frustration. Paul walks through the sales process he ...
The Handcrafted Podcast: The Business of making things
Make 2026 your year!!! : Join the Community Summary: In this short, personal holiday episode, Paul checks in with listeners to talk about the importance of consistency—showing up even when life is full, tiring, or uncertain. Recorded just days after the birth of his first son, the episode reflects on commitment, accountability, and why doing the hard things is often what leads to the most meaningful outcomes. Paul also looks ahead to the new year, encouraging listeners who want re...
