Send us a text In Part 3 of our 2026 Salon Industry Predictions series, we’re breaking down the areas that will matter most for long-term success: culture, branding, leadership, and mentorship. The truth is simple: you can have education, technology, beautiful décor, and the best skill in town, but without strong culture and leadership, none of it creates a sustainable business. In this episode, we talk about why culture must become a system, not a vibe; why clients are drawn to salons ...
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Send us a text In Part 3 of our 2026 Salon Industry Predictions series, we’re breaking down the areas that will matter most for long-term success: culture, branding, leadership, and mentorship. The truth is simple: you can have education, technology, beautiful décor, and the best skill in town, but without strong culture and leadership, none of it creates a sustainable business. In this episode, we talk about why culture must become a system, not a vibe; why clients are drawn to salons ...
Retention vs. Acquisition: Why Your Salon Needs Both [EP:210]
the Hello Hair Pro podcast
38 minutes
2 months ago
Retention vs. Acquisition: Why Your Salon Needs Both [EP:210]
Send us a text In this episode, Todd and Jen dive into the two pillars of salon growth: retention (keeping clients coming back) and acquisition (bringing in new ones). Too many salon owners focus on just one—but long-term success requires mastering both. You’ll hear practical strategies, client experience tips, and marketing insights drawn straight from the Hello Hair Co. playbook, including how to create loyalty, inspire referrals, and consistently attract new faces without burning out...
the Hello Hair Pro podcast
Send us a text In Part 3 of our 2026 Salon Industry Predictions series, we’re breaking down the areas that will matter most for long-term success: culture, branding, leadership, and mentorship. The truth is simple: you can have education, technology, beautiful décor, and the best skill in town, but without strong culture and leadership, none of it creates a sustainable business. In this episode, we talk about why culture must become a system, not a vibe; why clients are drawn to salons ...
