"Your next idea might be just hiding in that casual comment"
In this episode, Heather shares insights from a recent call with partners in a new partnership program. She emphasises the importance of community, listening, humility, and curiosity in business. By fostering a supportive environment, leaders can better understand the needs of their community and innovate accordingly.
Heather highlights the value of allowing space for silence in conversations, as it encourages participation from quieter members. Overall, the discussion revolves around effective leadership and engagement strategies that can enhance business relationships and outcomes.
Takeaways
The importance of community is truly vital.
Community gives you real-time access to needs.
Listening is a skill that separates reactive businesses.
Stay curious instead of what you know.
Silence is not a gap to fill.
Your most loyal community members are the quiet observers.
Curiosity keeps doors open.
Innovation and relevance come from staying curious.
Reading the room is essential in meetings.
Your next idea might be hiding in casual comments.
At a glance…
00:00 The Importance of Community in Business
02:57 Listening and Humility as Leadership Qualities
05:45 Curiosity Over Certainty: A Path to Innovation
See Transcript