Violence against paramedics didn’t just affect work — it followed people home.
In this clip, Mandy Johnston shares the most overwhelming insight from frontline survey data: when paramedics were asked how violence impacted their work life, they didn’t talk about work at all. They talked about their personal lives, their morale, and their desire to return to the job.
One line stood out:
“It makes you shine a little bit less bright.”
The conversation breaks down why violence became normalized in paramedicine and healthcare:
The belief that “nothing can be done”
Low reporting
No data
No accountability
No system change
Mandy explains how this cycle can only be broken when reporting becomes safe, supported, and meaningful — and how programs like EVAP transformed culture by turning lived experience into action.
This is a powerful moment about leadership, psychological safety, and why culture change starts by listening to how people actually feel.
🎧 Full episode: The Inflection Point — Mandy Johnston on violence prevention, reporting culture, and system accountability.
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Disclaimer
This podcast is for educational purposes only and does not constitute medical or professional advice. Always follow your local medical directives, protocols, and regulatory guidance.