The decade 2020-2030 will see billions invested in new ways of doing insurance. This show gives you the inside track to hear what top CEOs have to say about why they started a new company, how they managed through product development, talent attraction, raising capital and managing stakeholders, and their personal outlook on how the market is developing.
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The decade 2020-2030 will see billions invested in new ways of doing insurance. This show gives you the inside track to hear what top CEOs have to say about why they started a new company, how they managed through product development, talent attraction, raising capital and managing stakeholders, and their personal outlook on how the market is developing.
ITC Special Part 3C - Tradition Meets Innovation: Collaboration in Insurance with Steve Johnson
The Insurtech Leadership Podcast
29 minutes 45 seconds
10 months ago
ITC Special Part 3C - Tradition Meets Innovation: Collaboration in Insurance with Steve Johnson
How do traditional players in insurance leverage technology to modernize while maintaining their heritage? This episode features Steve Johnson, Founder of Insured.IO, discussing how user experience drives customer retention and supports digital transformation in the insurance industry.
Steve shares insights into building a scalable SaaS platform, overcoming resistance to digital change, and fostering trust through seamless technology.
Key Insights:
The importance of user experience in customer retention.
Transitioning from professional services to a scalable SaaS model.
Overcoming resistance to digital transformation.
Featured Conversations:
[00:20] The impact of user experience on customer retention.
[05:00] Transitioning from professional services to a scalable SaaS platform.
[09:10] Overcoming resistance to digital transformation in established markets.
Notable Quote: "Trust is earned one interaction at a time, and technology helps us get there faster." – Steve Johnson
Resources:
IO: insured.io
LinkedIn: Steve Johnson
Tune in to discover how Steve Johnson is modernizing insurance through a user-first approach. Don’t forget to subscribe for future episodes.
The Insurtech Leadership Podcast
The decade 2020-2030 will see billions invested in new ways of doing insurance. This show gives you the inside track to hear what top CEOs have to say about why they started a new company, how they managed through product development, talent attraction, raising capital and managing stakeholders, and their personal outlook on how the market is developing.
