
How do you stop organized retail crime before it starts?
In this episode, Auror’s Raul Aguilar, Senior Director of Law Enforcement Partnerships, sits down with Chief Eric Clifford of the Schenectady Police Department and Detective Sergeant Nicholas Ferrara of the Gainesville Police Department to show how trust between law enforcement and retail investigators is helping communities feel safer.
From a single post that sparked a seven-state investigation to a detective known as “The Tech Wizard” who linked offenders across the country, these stories reveal what’s possible when law enforcement and retailers work together as one network.
In this episode, you’ll learn:
Why thousands of theft cases never make it past the report stage, and what it takes to change that
How detectives are using shared intelligence to solve more cases with fewer officers
How smarter reporting and human connection are helping stop repeat offenders before crimes escalate
Jump into the conversation:(00:00) Getting video evidence faster with Auror and Axon integration
(01:32) Chief Eric Clifford on how organized retail crime impacts communities
(03:27) Detective Sergeant Nick Ferrara on Gainesville’s ORC challenges
(06:00) Defining intelligence networks and the role of Auror’s platform
(08:07) Overcoming law enforcement challenges in real-time intelligence sharing
(10:20) Real case: How shared data helped identify a multistate ORC crew
(16:00) Building trust and collaboration between retailers and police
(22:45) Empowering loss prevention as a force multiplier for law enforcement
(30:19) The future of prevention networks and safer communities
Resources:
Chief Eric’s LinkedIn: https://www.linkedin.com/in/eric-s-clifford-40849a14/
Detective Sergeant Nick’s LinkedIn: https://www.linkedin.com/in/nicholas-ferrara-128171127/
Raul’s LinkedIn: https://www.linkedin.com/in/raul-o-a-b6bbb1273/
Understand the latest organized retail crime trends: https://www.auror.co/retail-crime-insights-report
Learn more about organized retail crime: https://www.auror.co/organized-retail-crime
Retail Secure Conference details: https://rccretailsecure.ca/agenda/
Auror’s website: https://www.auror.co/