In this episode of the Retail Crime Intelligence Podcast, Cassandra Brown, Group Director of Enterprise Security - Transformation & Support at Walmart, sits down with Bobby Haskins, Auror SVP of Customer and former AP/LP manager at Target, to talk about leadership development in loss prevention.
Cassandra shares how her approach to leadership has evolved — both in shaping her own career and in mentoring the next generation of LP professionals. She and Bobby explore the mindset shifts happening in the industry, from prioritizing personal success to focusing on team growth. They also discuss the challenges of developing strong leadership in a field where adaptability, trust, and communication are just as important as security strategy.
In this episode, you’ll learn about:
The power of surrounding yourself with people who challenge and push you to grow
How to embrace feedback as a tool for growth, even when it’s uncomfortable
How proactive communication with key stakeholders leads to better buy-in and stronger results
Jump into the conversation:
(00:00) Introducing Cassandra Brown
(02:19) Work-life balance and leadership as a “boy mom”
(06:45) From part-time job to 15 years at Walmart
(09:21) Why strong mentors shape career decisions
(12:04) Leadership principles that drive career growth
(17:35) How to adjust leadership styles for different teams
(24:28) Building trust: the key to high-performing teams
(28:30) The role of feedback in leadership development
(34:39) The mindset shift from self-betterment to team empowerment
(42:41) The power of proactive communication in loss prevention
Resources:
Cassandra’s LinkedIn: https://www.linkedin.com/in/cassandra-brown-724b8a233//
Walmart’s website: https://www.walmart.com/
Situational Leadership course: https://www.udemy.com/course/situational-leadership-basic/