Modern Retail Safety: Leading a Connected Response to Crime

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The Intel by Auror: Retail Crime Intelligence Podcast

The Intel by Auror

32 episodes

2 weeks ago

Let's talk about the future of Retail Crime Intelligence and how leaders around the world are addressing ORC (Organized Retail Crime). From industry trends to peer-to-peer insights, this podcast covers the hottest topics of today with the biggest implications for our future. These talks are hosted by Auror, the platform for retailers focused on preventing crime, reducing loss, and making stores safer. Learn more at auror.co

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Modern Retail Safety: Leading a Connected Response to Crime

The Intel by Auror: Retail Crime Intelligence Podcast

47 minutes 42 seconds

2 months ago

Modern Retail Safety: Leading a Connected Response to Crime

This episode comes from a joint Auror x Axon webinar hosted by the Loss Prevention Foundation (LPF) in August 2025. Auror’s Bobby Haskins brings together Raul Aguilar, Brian Friedman from REI, Seth Hughes from Axon, and Lt. Eugene Kim from the Beverly Hills Police Department to share how connected responses to retail crime are changing what’s possible.

They open up about the toll crime takes on staff, the need for trust across jurisdictions, and the technology that is finally making collaboration faster and evidence more secure. From body-worn cameras to real-time intelligence sharing, the panel shows what happens when partners commit to building safer environments together.

It’s a candid look at the urgency of stopping organized retail crime before it escalates, and a call for retailers and communities to stand united in protecting both employees and customers.

In this episode, you’ll learn about:

Why closer partnerships between retailers and law enforcement make stores safer
How technology is speeding up evidence sharing and prevention efforts
What repeat offenders show us about the rising complexity of retail crime

Jump into the conversation:

(00:00) Brian Friedman, Seth Hughes, Lt. Eugene Kim, and Raul Aguilar introduction

(04:01) How fragmented systems hinder collaboration with law enforcement

(07:40) Raul Aguilar on federal action and Operation Boiling Point

(12:09) Building stronger public-private partnerships through local outreach

(17:55) Deconfliction and why information sharing prevents wasted efforts

(24:28) Transmitting evidence from Auror to FBI in minutes

(26:15) Body-worn cameras changing employee confidence and safety

(35:43) Tracking KPIs and measuring real outcomes from retail crime data

(41:58) Case closed through workflow and retailer police sit-alongs

Resources:

Brian’s LinkedIn: https://www.linkedin.com/in/brianbfriedman/
Seth’s LinkedIn: https://www.linkedin.com/in/seth-hughes-lpc-5474544/
Raul’s LinkedIn: https://www.linkedin.com/in/raul-o-a-b6bbb1273/
Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/
Understand the latest organized retail crime trends: https://www.auror.co/retail-crime-insights-report
Learn more about organized retail crime: https://www.auror.co/organized-retail-crime
Retail Secure Conference details: https://rccretailsecure.ca/agenda/
Auror’s website: https://www.auror.co/