The holidays are coming. So, what better time of year to welcome Shanna Wendt, Vice President of Communications at Coca-Cola Euro Pacific Partners, to the Internal Comms Podcast.
Coca-Cola is one of the world’s most famous brands. The inner workings of the organisation are however less well-known. In this episode, Katie Macaulay gets to peak behind the curtain and explore a world of IC that mixes the internal and external and speaks to an audience of 41,000 people.
Katie and Shanna discuss the shift towards operational communication, using anthropological methods to better understand employee needs and the importance of line managers as both channels and capable communicators. They also explore the value of walking the factory floor and the role of internal communication in building trust. Plus, Shanna’s belief that “communications starts and ends with your employee.”
Listen in. Share your thoughts – use #TheICPodcast
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The holidays are coming. So, what better time of year to welcome Shanna Wendt, Vice President of Communications at Coca-Cola Euro Pacific Partners, to the Internal Comms Podcast.
Coca-Cola is one of the world’s most famous brands. The inner workings of the organisation are however less well-known. In this episode, Katie Macaulay gets to peak behind the curtain and explore a world of IC that mixes the internal and external and speaks to an audience of 41,000 people.
Katie and Shanna discuss the shift towards operational communication, using anthropological methods to better understand employee needs and the importance of line managers as both channels and capable communicators. They also explore the value of walking the factory floor and the role of internal communication in building trust. Plus, Shanna’s belief that “communications starts and ends with your employee.”
Listen in. Share your thoughts – use #TheICPodcast
Ryanair’s exercise in efficiency – with James O’Connor (#125)
The Internal Comms Podcast
1 hour 11 minutes 15 seconds
2 months ago
Ryanair’s exercise in efficiency – with James O’Connor (#125)
Ryanair flies 200 million passengers to 37 countries in 600 aircraft, a huge operation with a pop-cultural reputation for cheap cheap flights and frank, tongue-in-cheek communication.
With 27,000 employees in a range of roles – from IT to operations, engineers to cabin crew – the internal communication challenge is similarly huge. So, what is the comms and culture really like inside Ryanair? Internal Communications Manager James O’Connor visited the on-screen sofa with Katie Macaulay to explain.
Katie and James discuss Ryanair as ‘an exercise in efficiency’, a concept many IC teams would benefit from adopting. Plus: the ups and downs of measurement, two-way IC platforms, great timing vs. great lighting, leaving your ego at the door, having fun with content, embracing the negative feedback, the 10-metre Joker in the reception of Ryanair HQ and how to persuade a leader that things don’t have to be perfect.
Take your seat, put your tray table in the upright position, tune in and join the conversation – #TheICPodcast
The Internal Comms Podcast
The holidays are coming. So, what better time of year to welcome Shanna Wendt, Vice President of Communications at Coca-Cola Euro Pacific Partners, to the Internal Comms Podcast.
Coca-Cola is one of the world’s most famous brands. The inner workings of the organisation are however less well-known. In this episode, Katie Macaulay gets to peak behind the curtain and explore a world of IC that mixes the internal and external and speaks to an audience of 41,000 people.
Katie and Shanna discuss the shift towards operational communication, using anthropological methods to better understand employee needs and the importance of line managers as both channels and capable communicators. They also explore the value of walking the factory floor and the role of internal communication in building trust. Plus, Shanna’s belief that “communications starts and ends with your employee.”
Listen in. Share your thoughts – use #TheICPodcast
