#29. Solution Stack | From SIP to AI: How IntelePeer Is Powering the Future of Automation

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The IT Crowd Podcast

Upright Digital

33 episodes

1 week ago

Welcome to The IT Crowd Podcast, your go-to resource for industry news, IT consulting, cybersecurity, telecommunications, backup and recovery systems, and management and business consulting - all in one place. With an unmatched reach from top to bottom, our podcast connects business owners from leaders of highly notable corporations and tech entrepreneurs, to start-ups looking to build their network. Join us for expert insights and discussions across multiple industries, empowering you to make strategic IT decisions and drive your business forward.

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#29. Solution Stack | From SIP to AI: How IntelePeer Is Powering the Future of Automation

The IT Crowd Podcast

30 minutes 59 seconds

2 months ago

#29. Solution Stack | From SIP to AI: How IntelePeer Is Powering the Future of Automation

Discover how IntelePeer is reshaping the future of intelligent automation

In this episode of The Solution Stack, host Richard Rodriguez talks with Aqeel Shahid, SVP of Channel Sales at IntelePeer, about the company’s evolution from SIP to AI and automation, its partnerships with OpenAI and Azure, and the importance of data privacy.

They also share practical steps to start an AI journey, key timelines, and real-world use cases across industries.

Tune in now!

00:00 Introduction and Guest Welcome

00:20 Overview of IntelliPeer

01:13 AI and Automation Solutions

03:00 Privacy and Compliance Measures

05:38 Starting the AI Journey

11:50 Implementation and Change Management

15:57 Industry Use Cases and Success Stories

23:50 Customer Support and Sentiment Analysis

30:02 Conclusion and Contact Information