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The ITSM Practice: Elevating ITSM and IT Security Knowledge
Luigi Ferri
121 episodes
1 week ago
Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals! Stay Connected: LinkedIn: https://www.linkedin.com/in/theitsmpractice/ Youtube: https://www.youtube.com/@theitsmpractice Website: http://www.theitsmpractice.com
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All content for The ITSM Practice: Elevating ITSM and IT Security Knowledge is the property of Luigi Ferri and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals! Stay Connected: LinkedIn: https://www.linkedin.com/in/theitsmpractice/ Youtube: https://www.youtube.com/@theitsmpractice Website: http://www.theitsmpractice.com
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IT Security Needs Service Management: Exploring the Interdependence
The ITSM Practice: Elevating ITSM and IT Security Knowledge
16 minutes 14 seconds
2 months ago
IT Security Needs Service Management: Exploring the Interdependence

In Part 1 of this powerful two-part series, we break down the foundational link between IT Security and IT Service Management (ITSM). You'll discover how service management processes such as incident handling, asset visibility, and change control provide the essential structure that cybersecurity needs to succeed.


IT Security is not a silo. It depends on the operational strength of ITSM to manage risk, respond to threats, and ensure compliance. Learn why neglecting ITSM weakens your entire security posture and what steps to take first.


In this episode, we answer to:

What is the fundamental relationship between IT Security and IT Service Management?

Why is asset management critical to both cybersecurity and ITSM?

What are the risks of managing IT security without service processes?


Connect with me on:

LinkedIn: https://www.linkedin.com/in/theitsmpractice/

Website: http://www.theitsmpractice.com

And if you want more tips and guidance, follow me on LinkedIn. I am sharing daily posts regarding Enterprise Service Management, IT Service Management, and IT Security.


Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/


Graphics by Yulia Kolodyazhnaya

The ITSM Practice: Elevating ITSM and IT Security Knowledge
Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals! Stay Connected: LinkedIn: https://www.linkedin.com/in/theitsmpractice/ Youtube: https://www.youtube.com/@theitsmpractice Website: http://www.theitsmpractice.com