In this episode, I’m breaking down the small language habits that secretly make hard conversations harder. Most of us think we’re being clear or kind — but the words we use often fuel defensiveness instead of understanding. I’ll show you how to stop using “you” statements that sound like blame, cut out weak disclaimers that undercut your point, and reframe your message so it lands with strength and respect. Thank you to our sponsors: Cozy Earth. Upgrade Your Every Day. Get 40% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Pique. Head to https://PiqueLife.com/jefferson for 20% off. BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Order my new book, The Next Conversation, or listen to the full audiobook today. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices