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Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.
Jacqui Canney, ServiceNow CHRO, Demystifies AI Transformation
The Josh Bersin Company
32 minutes 33 seconds
2 days ago
Jacqui Canney, ServiceNow CHRO, Demystifies AI Transformation
I’m excited to publish my recent discussion with Jacqui Canney, CHRO of ServiceNow (previously CHRO of Walmart & WPP).
Jacqui describes her career and her vital role as Chief People and AI Enablement Officer at one of the fastest growing enterprise software companies in the world, and also explains her mission to enable AI for more than 3 million of ServiceNow’s customers.
Jacqui also describes how their HR team developed more than 1,000 HR use-cases and later refined these to 27 by building a rubric to evaluate AI opportunities.
This is an inspirational conversation which will help you understand the role of the CHRO in AI transformation and the AI Playbook you can follow in your own company’s journey.
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Additional Information
The Pivotal Role Of Chief HR Officer in AI Transformations
CHRO Insights: Understanding The Path to the CHRO
How To Make AI Work For People: ServiceNow AI Playbook
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The Josh Bersin Company
Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.
