Send us a text Hello, passionate cruisers! This is Paul and this week on The Joy of Cruising Podcast, I am delighted to welcome Kenneth Jarvis. Ken is a confirmed Global Traveler (he’s visited 6 continents); Frequent Flyer (1.5 Million Miles on American Airlines and it’s One world Partners); Frequent Floater (118 cruises all in suites, Pinnacle with Royal Caribbean / Zenith with Celebrity); and Business Traveler (Senior Director in Global Networks and Technology for a major telecom company).&...
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Send us a text Hello, passionate cruisers! This is Paul and this week on The Joy of Cruising Podcast, I am delighted to welcome Kenneth Jarvis. Ken is a confirmed Global Traveler (he’s visited 6 continents); Frequent Flyer (1.5 Million Miles on American Airlines and it’s One world Partners); Frequent Floater (118 cruises all in suites, Pinnacle with Royal Caribbean / Zenith with Celebrity); and Business Traveler (Senior Director in Global Networks and Technology for a major telecom company).&...
Richard Fain, Chairman and former CEO of Royal Caribbean Group, Author, Delivering the Wow
The Joy of Cruising Podcast
38 minutes
4 weeks ago
Richard Fain, Chairman and former CEO of Royal Caribbean Group, Author, Delivering the Wow
Send us a text Hello, passionate cruisers! This is Paul and this week on The Joy of Cruising Podcast, I am honored to welcome a special guest, Richard Fain, Chairman and former CEO of Royal Caribbean Group (RCG). Mr. Fain’s new book, Delivering the WOW: Culture as Catalyst for Lasting Success (October 21, 2025; Fast Company Press), reveals actionable lessons from Royal Caribbean’s rapid growth: a culture that motivated employees to deliver WOWs to customers, transforming the customer and empl...
The Joy of Cruising Podcast
Send us a text Hello, passionate cruisers! This is Paul and this week on The Joy of Cruising Podcast, I am delighted to welcome Kenneth Jarvis. Ken is a confirmed Global Traveler (he’s visited 6 continents); Frequent Flyer (1.5 Million Miles on American Airlines and it’s One world Partners); Frequent Floater (118 cruises all in suites, Pinnacle with Royal Caribbean / Zenith with Celebrity); and Business Traveler (Senior Director in Global Networks and Technology for a major telecom company).&...
