Today’s highlight is Tracy and Elisabeth's interview with Kristle Bulleman, Process Manager for the Make-A-Wish Foundation. She lets us in on what it takes to make the impossible happen — like granting a wish to meet a mermaid (and honestly, who wouldn’t sign up for that?). For Hot Apps, Tracy brings firsthand experience on how to zhuzh up an event — especially when you want to add a little fanfare to picking winners. And for Q&A, we tackle a classic leadership challenge: how do you reward improvement teams in ways that truly motivate? What works — and what falls flat? 00:00 - Intro 01:28 - What's on the Menu? 02:19 - Hot Apps Wheel of Names 08:29 - Q&A “What kinds of reward and recognition efforts have you seen in regard to continuous improvement efforts, and to what extent have they worked?” 21:32 - Featured Guest Kristle Bulleman 55:40 - Upcoming Events Resources: New! Picture Yourself a Leader as an audiobook! Multiple-award-winning book, Picture Yourself A Leader 5S Baby!, Ms. Fix-a-Lot's latest Lean Rap Video Thanks for Listening! Listen to more podcasts at JITCafe.com. Link to the video version of this podcast: https://youtu.be/epm0Yo9pf9Q Apple Podcasts Podbean Spotify RSS Feed: https://feed.podbean.com/JITCafe/feed.xml