Send us a text Ever feel like your team is playing whack-a-mole with issues that keep coming back? We dive into a practical, leader-ready system for turning chaos into continuous improvement by defining problems clearly, separating facts from opinions, and focusing on prevention instead of blame or endless reminders. Along the way, we unpack Taiichi Ohno’s challenge, “Having no problems is the biggest problem” and show how that mindset shift fuels better safety, quality, and performance. We ...
All content for The Leadership Exchange is the property of Lupe Munoz and Steve McKeon and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Send us a text Ever feel like your team is playing whack-a-mole with issues that keep coming back? We dive into a practical, leader-ready system for turning chaos into continuous improvement by defining problems clearly, separating facts from opinions, and focusing on prevention instead of blame or endless reminders. Along the way, we unpack Taiichi Ohno’s challenge, “Having no problems is the biggest problem” and show how that mindset shift fuels better safety, quality, and performance. We ...
S3E6: Building Trust - The Foundation of Effective Leadership Training with Derek Crager
The Leadership Exchange
45 minutes
3 months ago
S3E6: Building Trust - The Foundation of Effective Leadership Training with Derek Crager
Send us a text Derek Crager shares his journey from skilled tradesperson to creating Amazon's highest-rated leadership training program, drawing on his unique perspective as someone diagnosed with autism, ADHD, and dyslexia at age 50. Here are some of the highlights of this episode with Derek. • Building relationships and establishing trust before transferring knowledge is the foundation of effective training • Psychological safety is crucial for team members to feel comfortable communicatin...
The Leadership Exchange
Send us a text Ever feel like your team is playing whack-a-mole with issues that keep coming back? We dive into a practical, leader-ready system for turning chaos into continuous improvement by defining problems clearly, separating facts from opinions, and focusing on prevention instead of blame or endless reminders. Along the way, we unpack Taiichi Ohno’s challenge, “Having no problems is the biggest problem” and show how that mindset shift fuels better safety, quality, and performance. We ...
