
If your audience is bouncing, it might not be your product; it might be their brain.
In this episode, Brandon Keenen breaks down the psychology of cognitive load and how complexity kills conversion. From cluttered messaging to overloaded UX, you’ll learn how simplifying your communication can instantly improve how your brand is received.
You’ll learn:
What cognitive load is (and why it matters for marketers)
Real examples from Stripe, Headspace, and Spotify
How to reduce mental strain across your funnel
Why clarity creates trust, and trust drives action
Because the brain rewards what’s easy to understand and punishes everything else.