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The Loyal-Tea Talks Podcast
Aparna Sharon Isa Dass
9 episodes
1 week ago
If you've ever juggled review requests, loyalty programs, reference calls, and still had to prove ROI— this podcast is for you. Hosted by Aparna, The Loyal-Tea Talks Podcast is your bi-weekly dose of wit, wisdom, and wildly actionable ideas to take your customer marketing from supporting act to main stage. Whether you’re a customer advocacy beginner or an industry trailblazer ready for the next level, this podcast gives you tools to make customer-love your loudest (and most profitable) marketing channel. Aparna’s official website: https://aparnasharonisadass.com/
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All content for The Loyal-Tea Talks Podcast is the property of Aparna Sharon Isa Dass and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
If you've ever juggled review requests, loyalty programs, reference calls, and still had to prove ROI— this podcast is for you. Hosted by Aparna, The Loyal-Tea Talks Podcast is your bi-weekly dose of wit, wisdom, and wildly actionable ideas to take your customer marketing from supporting act to main stage. Whether you’re a customer advocacy beginner or an industry trailblazer ready for the next level, this podcast gives you tools to make customer-love your loudest (and most profitable) marketing channel. Aparna’s official website: https://aparnasharonisadass.com/
Show more...
Marketing
Business
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Ep. 9: From Points to Purpose: When Customer Marketing Fuels Real-World Change
The Loyal-Tea Talks Podcast
44 minutes 14 seconds
2 weeks ago
Ep. 9: From Points to Purpose: When Customer Marketing Fuels Real-World Change

Community is not a tactic. It is people, purpose, and the quiet belief that small actions can create lasting change. In this episode of The Loyal-Tea Talks, Jeni Asaba from Jamf shares how a single trip to rural Uganda turned into Building for Bridget—a nonprofit, a school, and a promise that no child’s fire should fade for lack of opportunity. What began with shoes that grow and backpacks of school supplies became something bigger: a living example of what happens when you stop asking “Why me?” and start asking “If not me, who?”

That same mindset now fuels the way Jeni leads customer advocacy and community at Jamf. Instead of chasing hoodies and points, she invites customers to turn their actions into impact. 

We talk about growing shoes, virtual zoo tours, virtual mapping, and the simple truth how even the tiniest dollar amounts can help make a difference while everyone part of the process enjoys it. Suddenly generosity feels accessible. Creativity becomes a lever. And community stops being a dashboard metric and starts being a mirror of our shared humanity.

In this episode you will learn• How to shift rewards from stuff to substance without losing engagement• How to design meetups where people bond as humans, not just users• How to invite leadership,, and customers into a purpose-led model• Why customers stay longer when they feel they helped someone else

If you lead a community or advocacy program, this conversation hands you a place to begin: add a donate-instead option at your next event, invite customers to vote on vetted causes, offer charitable redemptions in your rewards catalog, or host a virtual experience that gives back. None of it requires a perfect budget. It only requires intention and a willingness to start before everything is figured out.

Loyalty is not a transaction. It is a transformation. And sometimes the most loyal thing you can build is simply a better world.

Below is the link to Building for Bridget, for anyone moved to learn, share, or support.

The Loyal-Tea Talks Podcast
If you've ever juggled review requests, loyalty programs, reference calls, and still had to prove ROI— this podcast is for you. Hosted by Aparna, The Loyal-Tea Talks Podcast is your bi-weekly dose of wit, wisdom, and wildly actionable ideas to take your customer marketing from supporting act to main stage. Whether you’re a customer advocacy beginner or an industry trailblazer ready for the next level, this podcast gives you tools to make customer-love your loudest (and most profitable) marketing channel. Aparna’s official website: https://aparnasharonisadass.com/