This episode's interview is with Rob Massie, Vice President of Information Technology at Dollar General. He shares stories and advice based on his management experiences, including the importance of: Looking beyond the technical skills of your employees and putting them in opportunities to grow and succeedNot compromising quality but addressing problems with compassion and from a place of understandingUsing positive, future-based language instead of fear-based languageBeing courageous and spe...
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This episode's interview is with Rob Massie, Vice President of Information Technology at Dollar General. He shares stories and advice based on his management experiences, including the importance of: Looking beyond the technical skills of your employees and putting them in opportunities to grow and succeedNot compromising quality but addressing problems with compassion and from a place of understandingUsing positive, future-based language instead of fear-based languageBeing courageous and spe...
Open & Honest Communication - Interview with Nicholas May
The Management Minute with Dr. Donita Brown
13 minutes
1 year ago
Open & Honest Communication - Interview with Nicholas May
This episode's interview is with Nicholas May, the General Manager of Customer Success & New Business Development at Asurion. Nicholas shares stories and advice based on his management experiences, including the importance of: Building bidirectional trustPutting yourself in the shoes of those who are on your team to understand where they are coming fromLearning from everyoneClearly communicating the mission, strategy, goals, and objectives and being honest with people about their role an...
The Management Minute with Dr. Donita Brown
This episode's interview is with Rob Massie, Vice President of Information Technology at Dollar General. He shares stories and advice based on his management experiences, including the importance of: Looking beyond the technical skills of your employees and putting them in opportunities to grow and succeedNot compromising quality but addressing problems with compassion and from a place of understandingUsing positive, future-based language instead of fear-based languageBeing courageous and spe...
