In this episode of The Marketing Front Lines, we speak with Tara Robertson, Director of Marketing at ContactMonkey. Tara is navigating one of the most critical transitions in B2B marketing: migrating from the traditional lead generation playbook to a modern, account-based approach. With eight months into her role, she’s rebuilding ContactMonkey’s marketing strategy while managing a seven-person team that allocates nearly half its budget to events. Her journey from building Alina Vandenberghe’s founder brand at Chili Piper to establishing new frameworks at ContactMonkey provides tactical insights into change management, team restructuring, and adapting to the post-lead form era of B2B marketing. Topics Discussed - Transitioning from volume-based lead generation to account-based marketing - Building thought leadership without optimizing for search engines or LLMs - Managing marketing team change when moving away from lead volume metrics - Structuring marketing teams for ABM motions and event-heavy strategies - Defining and hiring for ”GTM engineer” or growth hacker roles - Creating customer marketing campaigns for retention and expansion - Event strategy focused on side events and partner collaborations - Selling to under-resourced personas with limited buying experience Lessons For B2B Marketers - Shift Reporting Metrics Before Leadership Asks: When transitioning from the old playbook, Tara proactively tackled the reporting question: ”If we don’t care about lead volume, what do we report on?” She’s rebuilding board slides to focus on demo attendance quality and right-fit meeting bookings rather than traditional funnel metrics. The key is addressing this before quarterly reviews force the conversation, giving you time to establish new success measures that align with account-based motions. - Get Sales Feedback Early and In-Person: Tara spent significant time with the BDR leader in her first weeks, who transparently shared that marketing was sending ”garbage leads” that wasted their time. This feedback—easier to share with a new hire than existing team members—became the foundation for her quality-over-quantity mandate. Create safe spaces for candid feedback, preferably in-person, where sales can be honest about lead quality without worrying about stepping on toes. - Create Thought Leadership for Readers, Not Algorithms: Tara’s approach to content cuts through the noise of ”optimizing for LLMs”: simply ask ”who is the reader and is there value here for them?” If the content already exists and you don’t have unique data or perspective, don’t write it—even if ChatGPT makes it easy. This reader-first mentality produces differentiated content that builds trust rather than cluttering search results with recycled information. - Invest in What AI Can’t Automate: ContactMonkey allocates nearly 50% of its marketing budget to events—specifically because it’s ”hard to scale” and can’t be automated with AI. Tara’s 2026 strategy focuses exclusively on channels that resist automation: physical events, direct mail campaigns, and personal customer gifting. As AI commoditizes content creation, the competitive edge shifts to high-touch, difficult-to-replicate experiences. // Sponsors:  Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don’t Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role.  Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM