The Member Engagement show is the podcast for anyone tasked with boosting retention, gaining new members, and deepening member engagement for associations and organizations.
Originally launched with Heather McNair, an industry leader in community management and engagement, the show continues with Higher Logic’s association evangelist Beth Arritt, who herself has over 25 years’ experience in marketing and member engagement. With each episode, association professionals will hear expert advice on the many facets of building and providing ongoing value to association members, coming away with strategies proven to transform your organization.
Be sure to access the AMP Newsletter at bit.ly/AmpSubscribe.
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The Member Engagement show is the podcast for anyone tasked with boosting retention, gaining new members, and deepening member engagement for associations and organizations.
Originally launched with Heather McNair, an industry leader in community management and engagement, the show continues with Higher Logic’s association evangelist Beth Arritt, who herself has over 25 years’ experience in marketing and member engagement. With each episode, association professionals will hear expert advice on the many facets of building and providing ongoing value to association members, coming away with strategies proven to transform your organization.
Be sure to access the AMP Newsletter at bit.ly/AmpSubscribe.
Transforming Association Volunteer Systems with Peggy Hoffman
The Member Engagement Show
48 minutes 36 seconds
8 months ago
Transforming Association Volunteer Systems with Peggy Hoffman
Our guest on this episode of The Member Engagement Show is Peggy Hoffman, Founder of Mariner Management. Mariner Management is an association management company providing full management services to small associations and counsel to global associations seeking to improve member communities and volunteer development. Peggy also works as a member community strategist, volunteer management consultant, national speaker and trainer for volunteers and staff.
In this episode, we discuss the current state of association volunteer systems, with topics covered including:
What research tells us about the current landscape of association volunteer programs.
What are the reoccurring challenges?
What adjustments to volunteer systems make a difference?
The demand for shorter-term volunteering.
What keeps volunteers engaged?
What kind of information do volunteers really want when it comes to a program’s goals and achievements?
What draws in and engages the next generation of volunteers?
Why you should ask volunteers to “get milk on their way home, not go out of their way.”
Determining when to sunset a volunteer program that's not performing.
The critical role of the staff liaison.
Just how important is it to have a volunteer program?
Peggy will be presenting a session at Higher Logic's Super Forum Conference, March 26-28 in Nashville, TN, on "Igniting Engagement: Empowering Members to Lead." Join this interactive session to learn how to shift your perspective and your strategy around volunteering to ignite engagement.
Helpful Links & Resources Mentioned in the Episode:
Article: Why Volunteering Needs a Transformation
Article: Create Better Volunteer Experiences Through Feedback
Report: A Holistic Approach to Association Volunteer Management
Executive Summary: A Holistic Approach to Association Volunteer Management
Report: Mutually Beneficial Volunteerism
Guide: The Decision to Volunteer - Why People Give Their Time and How You Can Engage Them
Simplified Engagement Loop from MCI's Engagement Index
Report: Chapter Performance and Benchmarking Report
The Member Engagement Show
The Member Engagement show is the podcast for anyone tasked with boosting retention, gaining new members, and deepening member engagement for associations and organizations.
Originally launched with Heather McNair, an industry leader in community management and engagement, the show continues with Higher Logic’s association evangelist Beth Arritt, who herself has over 25 years’ experience in marketing and member engagement. With each episode, association professionals will hear expert advice on the many facets of building and providing ongoing value to association members, coming away with strategies proven to transform your organization.
Be sure to access the AMP Newsletter at bit.ly/AmpSubscribe.
