In today's episode, Johnny and Lizzy tackle the art of Nudging. Nudging is simply using the correct wording, phrases, and ability to frame a situation that allows your clients to make the best decision for themselves. It's important to remember that you have already seen all the possible outcomes of a situation as an experienced agent. Your clients haven't. But instead of telling them what to do, simply "Nudge" them. Tune in to hear how we use this strategy with our own clients and how to make sure you don't cross the line from nudging to manipulation.