The MSP Marketing Machine Podcast by Scott Millar is about the marketing challenges faced by managed service providers (MSPs). In the episodes, Scott provides practical and actionable solutions for standing out on SEO, tips for consistent marketing, and advice on how to manage sales leads. He covers various topics such as SEO, email marketing, website design, unique selling point, and the importance of having a marketing strategy. The podcast also includes discussions on the most effective marketing channels, how to build an email list, and the three big marketing mistakes that MSPs make. https://www.itrockstars.net
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The MSP Marketing Machine Podcast by Scott Millar is about the marketing challenges faced by managed service providers (MSPs). In the episodes, Scott provides practical and actionable solutions for standing out on SEO, tips for consistent marketing, and advice on how to manage sales leads. He covers various topics such as SEO, email marketing, website design, unique selling point, and the importance of having a marketing strategy. The podcast also includes discussions on the most effective marketing channels, how to build an email list, and the three big marketing mistakes that MSPs make. https://www.itrockstars.net
Has NinjaOne’s Support Gone Downhill? What MSPs Are Really Saying
The MSP Marketing Machine
3 minutes 20 seconds
3 months ago
Has NinjaOne’s Support Gone Downhill? What MSPs Are Really Saying
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In this episode, I dive into the heated Reddit thread that’s got the MSP world buzzing — is NinjaOne offshoring support, and is it affecting quality?
We break down:
The original claims made by a frustrated NinjaOne user
The company’s response (straight from their CEO and SVP of Strategy)
What the MSP community is really experiencing
And my take on whether NinjaOne is still worth your time and trust
While the product itself is still top-tier, the real concern is about transparency, trust, and whether the shift in support is a warning sign of things to come.
If you're an MSP evaluating RMM tools — or already using NinjaOne — this episode is for you.
Let’s talk about what matters most: support you can count on when your clients need you most.
The MSP Marketing Machine
The MSP Marketing Machine Podcast by Scott Millar is about the marketing challenges faced by managed service providers (MSPs). In the episodes, Scott provides practical and actionable solutions for standing out on SEO, tips for consistent marketing, and advice on how to manage sales leads. He covers various topics such as SEO, email marketing, website design, unique selling point, and the importance of having a marketing strategy. The podcast also includes discussions on the most effective marketing channels, how to build an email list, and the three big marketing mistakes that MSPs make. https://www.itrockstars.net