Hiring feels harder across multifamily, even as we post more roles, buy more tools, and screen more candidates. We dig into the hidden reason why: most hiring systems can’t see how people think. Resumes capture history, interviews reward polish, and personality tests surface preferences. None of them reliably predict how someone will communicate under pressure, make decisions with incomplete data, or manage resident conflicts when the stakes are real. We walk through a practical shift to thi...
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Hiring feels harder across multifamily, even as we post more roles, buy more tools, and screen more candidates. We dig into the hidden reason why: most hiring systems can’t see how people think. Resumes capture history, interviews reward polish, and personality tests surface preferences. None of them reliably predict how someone will communicate under pressure, make decisions with incomplete data, or manage resident conflicts when the stakes are real. We walk through a practical shift to thi...
Why It Matters to Centralize Property Management Communications
The Multifamily Innovation® Podcast
47 minutes
9 months ago
Why It Matters to Centralize Property Management Communications
Communication failures are silently sabotaging multifamily operations. Between overflowing inboxes, missed text messages, and information scattered across multiple platforms, your teams are spending countless hours searching for information while important details fall through the cracks. In this eye-opening discussion, Jim Rostel, COO at Anchor Northwest Property Group, shares a harrowing story about facing a lawsuit eight months after a property disaster, only to discover critical communic...
The Multifamily Innovation® Podcast
Hiring feels harder across multifamily, even as we post more roles, buy more tools, and screen more candidates. We dig into the hidden reason why: most hiring systems can’t see how people think. Resumes capture history, interviews reward polish, and personality tests surface preferences. None of them reliably predict how someone will communicate under pressure, make decisions with incomplete data, or manage resident conflicts when the stakes are real. We walk through a practical shift to thi...