Tijana Bejatovic is southeast Europe’s leading consultant, trainer and advocate for Internal Communication as a strategic discipline.

Based in the Serbian capital of Belgrade, Tijana brings more than 14 years of experience working in internal comms and leads TopIC training and consulting business.

Connect with Tijana:

Linkedin: https://www.linkedin.com/in/tijanabejatovic/

Website: https://www.topic.rs/

00:00 Introduction to Internal Communications and Challenges

02:56 AI's Role in Internal Communications

05:54 The Importance of Process in Communication

09:11 Burnout and Responsibility in Communication

11:58 Courage and Confidence in Communication

15:02 Laziness vs. Lack of Knowledge in the Field

17:58 Understanding the Problem Before Solutions

21:04 Training and Mentorship in Internal Communications

30:34 Navigating Crisis in Internal Communications

34:53 The Maturity of Internal Communication

36:39 Building a Community of Internal Communicators

41:30 The Role of AI in Internal Communication

54:56 The Future of Internal Communication

Connect with Us:

Host Mike Klein:

Linkedin: https://www.linkedin.com/in/mklein818/

Website: https://changingtheterms.com/

Host Janet Hitchen:

Linkedin: https://www.linkedin.com/in/janethitchen/

Website: https://www.janco.uk/

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