Feedback is one of the hardest parts of leadership, and one of the most avoided. When managers dodge uncomfortable conversations, the fallout shows up fast: resentment builds, expectations get blurry, high performers notice, and people end up blindsided by feedback they never saw coming. In this episode, I break down the most common feedback mistakes leaders make, including avoiding confrontation, waiting too long to speak up, assuming expectations are “obvious,” and failing to document tough...
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Feedback is one of the hardest parts of leadership, and one of the most avoided. When managers dodge uncomfortable conversations, the fallout shows up fast: resentment builds, expectations get blurry, high performers notice, and people end up blindsided by feedback they never saw coming. In this episode, I break down the most common feedback mistakes leaders make, including avoiding confrontation, waiting too long to speak up, assuming expectations are “obvious,” and failing to document tough...
209: Perception vs. reality: why communication is everything
The New Manager Playbook with Lia Garvin
15 minutes
4 weeks ago
209: Perception vs. reality: why communication is everything
Uncertainty isn’t a phase anymore, it’s the baseline. And leaders who keep waiting for a return to “normal” are falling behind. In this episode, I unpack why managing in constant change requires a different toolkit, and how the most overlooked leadership lever right now isn’t budget, headcount, or strategy. It’s perception. When your team feels stuck, unmotivated, or uncertain, the issue may not be what’s happening, but how they understand what’s happening. That’s why communication is no...
The New Manager Playbook with Lia Garvin
Feedback is one of the hardest parts of leadership, and one of the most avoided. When managers dodge uncomfortable conversations, the fallout shows up fast: resentment builds, expectations get blurry, high performers notice, and people end up blindsided by feedback they never saw coming. In this episode, I break down the most common feedback mistakes leaders make, including avoiding confrontation, waiting too long to speak up, assuming expectations are “obvious,” and failing to document tough...
