Harness co-founder Jyoti Bansal highlights a growing issue in software development: while AI tools help generate more code, they often create bottlenecks further along the pipeline, especially in testing, deployment, and compliance. Since its 2017 launch, Harness has aimed to streamline these stages using AI and machine learning. With the rise of large language models (LLMs), the company shifted toward agentic AI, introducing a library of specialized agents—like DevOps, SRE, AppSec, and FinOps agents—that operate behind a unified interface called Harness AI. These agents assist in building production pipelines, not deploying code directly, ensuring human oversight remains critical for compliance and security.