In this solo episode, Kevin Lawton dives deep into the shifting sands of warehouse technology. Looking back at 2025, we explore how AI functioned as an "invisible layer" to optimize efficiency without disrupting the user experience, featuring callouts to ShipHero and Lully. Kevin also reinforces why the fundamentals still matter with clean data and dialed-in processes remaining the prerequisite for any successful automation project. As we turn the page to 2026, the focus shifts to Interactive...
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In this solo episode, Kevin Lawton dives deep into the shifting sands of warehouse technology. Looking back at 2025, we explore how AI functioned as an "invisible layer" to optimize efficiency without disrupting the user experience, featuring callouts to ShipHero and Lully. Kevin also reinforces why the fundamentals still matter with clean data and dialed-in processes remaining the prerequisite for any successful automation project. As we turn the page to 2026, the focus shifts to Interactive...
EP 637: Designing Warehouse Systems with User Experience in Mind
The New Warehouse Podcast
31 minutes
2 months ago
EP 637: Designing Warehouse Systems with User Experience in Mind
In today’s episode, Kevin chats with Jason Morin, Senior Director of Continuous Improvement and Engineering at ID Logistics. They discuss how technology, user experience, and continuous improvement intersect in today’s warehouse operations. ID Logistics is a global 3PL operating across 18 countries with nearly 18 million square feet of space dedicated to e-commerce, FMCG, food and beverage, healthcare, high-tech, and more. Jason shares insights on ID’s internal labor management system, its gl...
The New Warehouse Podcast
In this solo episode, Kevin Lawton dives deep into the shifting sands of warehouse technology. Looking back at 2025, we explore how AI functioned as an "invisible layer" to optimize efficiency without disrupting the user experience, featuring callouts to ShipHero and Lully. Kevin also reinforces why the fundamentals still matter with clean data and dialed-in processes remaining the prerequisite for any successful automation project. As we turn the page to 2026, the focus shifts to Interactive...
